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For working age people, from 1 April 2016 the Government has reduced the backdate period from 6 months to 1 month.

For older people the maximum period is still 3 months.

If you don't agree with our decision, you can ask us to look at it again.

Once we’ve considered your evidence, we’ll let you know if your claim was successful.

You must apply in writing to the council to have your benefit backdated and your request should include the following: Remember, the council will only backdate your benefit up to 6 months from the date you ask for backdating, not necessarily from the date you put your claim form in.

The Court of Appeal has recommended a general test which the council should apply when considering good cause: "some fact which, having regard to all the circumstances (including the claimant's health and the information which he had received and that which he might have obtained) would probably have caused a reasonable person of his age and experience to act (or fail to act) as the claimant did." Some factors which the council will take into account when applying this test are: These are only a few of the more common factors the council will look at when deciding if good cause is shown.Your claim will be considered by a benefits officer.The more information and evidence you give in support of your claim the quicker a decision can be made. Any backdated award of HB will be paid on your next payment date.To request backdating either: We can backdate HB and CTR if you can prove that there is good cause or reason(s) why you were unable to apply for your benefit earlier.In order for a claim to be backdated we must be satisfied that: If you forgot to claim or did not know you could claim this would not be a good reason on its own.Contact can be in person, by phone, email or in writing.It is therefore very important that you contact as soon as you want to claim.Sometimes we can pay Housing Benefit and/or Council Tax Reduction before the date you claim. If you qualify for Council Tax Reduction, we usually pay it from the Monday after we get your claim or the Monday after your application form was issued, if received within one month.If you are of pensionable age, we are able to consider ‘backdating’ your Council Tax Reduction claim for up to three months automatically.If you are of pensionable age, we are able to consider ‘backdating’ your Housing Benefit claim for up to three months automatically.If you are a working age customer and make your request in writing, we may be able to backdate your Housing Benefit claim for up to one month if you can prove you have good reason for not claiming sooner. Good cause must be continuous for the period you want Housing Benefit backdated.

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